Impact of Organisational behaviour and HR Practices on Employee Retention in Parcel Service Sector with Special Reference to Tamilnadu
I. INTRODUCTION
Roads are constituted as the most significant component of India's Logistics Industry, accounting for 60 percent of the total freight movement in the country. A majority of players in this industry are small entrepreneurs running their family businesses. As a result, Man Power Development Investments that pay off in the longer term, have been minimised respectively. Moreover, these businesses are typically controlled severely by the proprietor and his / her family and consequently, making it unattractive for the professionals. Poor working conditions, Low pay scales relative to alternate careers, poor or non-existent Manpower Policies and prevalence of unscrupulous practices have added to the segment's woes for seeking employment. Thus, it could be rightly stated that the Transportation, Logistics, Warehousing and Packaging Sector is considered an unattractive career option and fails to attract and retain skilled manpower. Many Organizations have failed to recognize that Human Resources play an important role in gaining an immense advantage in today‟s highly competitive Global Business Environment. While all aspects of managing Human Resources is important, Employee Retention continues to be an essential part of Human Resource Management activity that help the Organizations to achieve their goals and objectives.
II. STATEMENT OF PROBLEM
Employees working in the Transportation and Logistics Industry have their own issues in terms of Heavy work load, Deadline, Slim down employee benefits etc. The safety concerns of female employees are much important. Moreover, In Transportation Department, Drivers face issues such as increasing fuel cost, unpleasant road conditions, increasing vehicle maintenance cost etc. On the other hand, Office level employees‟, Administrative employees‟ in Parcel Service Sectors are dissatisfied towards their job as it lacks career path development. In general these issues strongly influence the attrition of employees.On the other hand, though the employees in these sectors are better educated and more qualified than ever before, they cannot raise their voice for the employee welfare or benefits. As the decision-making ability in the Parcel Service sector is highly centralised within Trucking Companies, it leads to unpleasant working environment. Based on the conceptual understanding, the current study aims to analyse the influences of Organisational Behaviour and HR practices on employee retention especially in Parcel Services sector, in Tamil Nadu.
Authors: N. Sumathi, S. Parimala
